Bilingual Promo Content Services Coordinator for Universal Music Logistics in CA

Universal Music Logistics (UML) is currently seeking a Bilingual Promo Content Services Coordinator for the Universal City, CA location.
This is a computer-intensive position based around digital distribution of promotional audio and video assets. Reporting to the Senior Manager of Digital Business Support, the Coordinator will handle the day-to-day fulfillment of promotional product, in support of UMG North American labels. The Coordinator will also assist in projects as defined by the Senior Director of Digital Business Support.
Duties and Responsibilities include:
Perform fulfillment of promotional product (audio and video) across UMG owned and distributed labels (including Canada and Mexico); including developing client/label relations and supporting UMG initiatives to reduce promotional product costs.
Create custom HTML emails that serve as notification of new promotional assets.
Maintain digital release tracking and data reports; create on demand release activity reports for content owners; update daily digital list activity reports.
Assist with testing on various UMG and third party systems.
Address user questions and issues (provide customer service) on these systems.
Design/assemble internal department collateral, presentations, and reports.
Develop a thorough understanding of the existing business processes (across labels and departments) and various systems used by them.
Experience in the digital audio and video business preferred
Proficient in Microsoft Excel, Word, PowerPoint, Outlook, HTML, and Photoshop
Strong written and verbal communication skills with an emphasis on diplomacy
Customer service attitude
Fluent in Spanish both written and verbal (THIS IS REQUIRED)
Understanding of web-based applications
Ability to multitask and manage competing priorities/deadlines
Self-motivated/Independent thinker
Detail-oriented and excellent follow-through required
BS degree
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